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Our call center cannot answer all of your questions. Please
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your questions instead of calling.
Do you need a custom screen?
If your door width is not standard and does not fall within 1" (smaller or larger)
of our standard screen widths, or your door is shorter than 78" or taller than 80"
Click here to order a CUSTOM SCREEN
Can Bug Off Screen be locked?
No, Bug Off is not a security door and should not be used where you
do not want small children or pets to go out.
I live in a windy area. Will Bug Off Screen work on my doors?
We do not recommend Bug Off Screen for windy areas. High winds prevent the
screen from snapping closed behind you. For this reason, we recommend standard framed
screen doors for areas that are windy.
What is the best way to measure my door before ordering?
Please measure the opening of your door, not the door itself. Measure at the widest part of
the opening, where you plan to put the spring tension rod. For the height, measure
from the top of the doorjamb to the top of the threshold on the floor.
For the screen to work properly it must hang just above the threshold so that it can swing
freely to let the magnets attract each other and snap closed. If the screen drags it will
not close properly.
I have a 37" wide door. Can I
install a 36" Bug Off screen?
Yes, the 36" screen actually measures 38" in width.
This is so the screen can be attached to each side of the doorjamb
with 1" wide hook and loop strips that have been sewn onto the sides of the screen. As long
as there is at least ½" of hook and loop attached to each side
of the doorjamb, it will work. This applies to
all Bug Off Screens, which measure 2" wider than the posted size
and can be installed on doors 1" wider. The screen will not be as secure,
so we do not recommend this for high traffic doors.
For high traffic, odd size doors, we recommend ordering a custom Bug Off Screen.
I have a 35" wide door. Will a 36" Bug Off Screen work
on my door?
Yes, you can use a larger screen on a door that is 1" smaller in width, provided
your door is also 78"-80" in height.
This applies to all sizes, which can
be installed on odd size doors. Many of our
customers have done this to avoid having to order custom
screens, if the door is only 1" smaller in width. We do not recommend
installing a larger screen on a door that is more than 1" smaller in width
than our posted size (ie: installing a 30" screen on a 28" door). The screen
will be too large for the door and will not close properly.
If your door is more than 1" smaller or larger in width than our standard sizes,
please order a custom screen...they are affordable!
I have a 78" tall door. Will Bug Off fit?
Yes, even though the standard height for most doors is 80", Bug Off
was designed with two tunnels at the top to fit 78" to 80" door
heights. Many so called standard doors are actually
shorter than 80" because of the floor threshold.
Since no tools are necessary to install
Bug Off Screen, how is it installed?
Bug Off is installed on a spring tension rod (included) which is
adjusted manually to fit snug at the top of the doorjamb.
The easy installation takes about 5 minutes.
Please see our Installation
Page. and our Video Demo Page.
I have French doors. Can I install Bug Off Screen?
Yes, we have sizes to fit 4', 5', and 6' French doors and double
doors. If you only open one of your doors, see our
Bug Off Reversible French Door
Screen. You can also install the 30", 32" and 36" on one door
of your French doors or double doors (between the doorjamb and one
closed door). Installing Bug Off this way, requires that the
screen be removed before both doors can be closed. This is
not a problem since it only takes a minute to take down the screen,
roll it up and store it in a closet. Many French doors owners
prefer the smaller sizes, or our Reversible French Door Screen if they
only open one of their doors. If a full width size screen, or our
Reversible French Door Screen is used to screen the width of both doors, it is
not necessary to remove Bug Off before closing the doors.
Will Bug Off work on a sliding glass door?
We have sizes to fit most sliding glass doors, or we can make a custom screen.
Bug Off installs the width of the door opening,
against the stationary glass door.
You will need a 30" screen for a 5' door, a 36"
screen for a 6' door, etc., because the door opening in most cases, is half the
width of the entire glass area. Be sure to measure the height from inside
of the top track, to the top of the bottom track. The screen must clear the bottom
track in order to open and close properly.
Many people use both Bug Off and the sliding screen
together. Bug Off can be installed in the track between the glass door
and the sliding screen, and will not obstruct opening and closing
either one.
When you want to let pets go in and out,
open the sliding screen all the way and just use Bug Off.
If you want to keep pets in, close the sliding screen.
Since Bug Off is so easy to install, remove and store, it can also
be used temporarily on sliders for parties and barbecues.
Is Bug Off durable?
Yes, we have taken extra measures to ensure quality and durability.
Bug Off is made of quality fiberglass mesh. We have supplied
a strong 5/8" spring tension rod for support and have sewn super strong
webbing at the bottom of the screen. All edges have been overlocked with a
weather resistant thread. We have also added webbing behind the magnets
and loop, for increased durabilty, even in commercial use.
Do I have to remove Bug Off when I want to close my door,
or can I leave it up all the time?
As long as you are installing Bug Off in a doorjamb or sliding door track, you do
not have to remove it in order to close your door. If you
are installing Bug Off on one side of a double door, or French
door, (between the doorjamb and one closed door) then you will
need to remove Bug Off to close both doors. If you only
open one of your French, or double doors please see our
Bug Off Reversible French Door
Screen.
Is Bug Off available for resale?
Yes, if you would like more information please e-mail us for dealer information.
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